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Responsible Gaming

Safe and Balanced Gaming Habits

Gambling should be treated as entertainment, not as a way to make money. Set limits for yourself and stick to them. This includes limiting the amount of time you spend playing games and the amounts you bet or deposit.

  • Keep track of your bets and losses
  • Set realistic targets and goals
  • Don't chase loses by increasing stakes
  • Take regular breaks from gaming

Budgeting and Bankroll Management

Gaming on a budget is essential to maintain control over your spending. Consider the amount you can afford to lose without significant financial impact.

  • Allocate a specific budget for entertainment purposes
  • Set limits on deposits, losses, wagers, or sessions
  • Keep track of expenses against allocated budgets

Deposit, Loss, Wager and Session Limits

Set realistic limits to prevent excessive spending. These include deposit limits, loss limits, wagering limits and session limits.

  • Set a specific deposit limit (e.g., £500 per week)
  • Establish loss limits to avoid chasing loses
  • Limit wagers based on allocated budget
  • Set time-based session limits

Reality Checks and Time Reminders

Regular reminders help you stay focused on your spending. These can include reality checks, which highlight the amount of time spent playing games.

  • Enable regular time reminders (e.g., every hour)
  • Use in-game tools to display betting and loss history
  • Take advantage of reality checks that alert you to excessive gaming

Cooling-Off Periods and Self-Exclusion Tools

Cooling-off periods or self-exclusion allow players to step away from games for a set period. This can be helpful during times of stress, financial hardship, or when feeling overwhelmed.

  • Request a cooling-off period (minimum 24 hours)
  • Use the 'Take a Break' option within gaming platform
  • Choose self-exclusion options that suit your needs

Account Verification and Age Restrictions

Account verification ensures we adhere to age restrictions. Verify age details upon registration, providing identity documents as necessary.

  • Confirm player age at time of registration
  • Obtain government-issued ID for proof-of-age
  • Use platform tools for automatic age checks during login

Protection of Vulnerable Players

We protect vulnerable players by offering guidance and support. If you suspect someone is experiencing problems with gaming, report it to our staff immediately.

  • Identify signs of problematic gaming in yourself or others (e.g., increased spending)
  • Report concerns about another player's behavior
  • Seek assistance from trained gaming personnel